|
How to Contact Sales & Support
|
|
|
Focussing specifically on Video Conferencing,
21st Century Video are a UK based Polycom Certified Reseller, a LifeSize Technical Partner, a Vidyo
Reseller, a VCON Certified Reseller, Radvision Reseller and Sony Specialist Dealer and can supply and support
their of videoconferencing endpoints and networking equipment. We are the UK and Ireland Reseller for the
AudiSoft Frontline Communicator, a wireless and wearable video communications solution. We can also supply
and support the Minrray high-definition PTZ cameras and the Librestream Onsight range of remote wireless
video devices. We are committed to quality, hence all our procedures follow guidelines set by the ISO 9001:2008
standard.
|
|
|
Sales Enquiries:
|
| |
For sales related enquiries, please contact 21st Century Video Sales Dept by:
Tel: +44 (0) 8450 940 570
Fax: +44 (0) 8450 940 599
email: sales@c21video.com
Please state which product or products you are interested in and include your name, company and contact telephone number so
that we can get back to you.
|
|
|
Technical Support:
|
| |
For support related issues, please contact 21st Century Video Support by:
email: support@c21video.com
Tel: +44 (0) 8450 940 577
Please state your name, company and contact telephone number. Clearly describe the problem, how it maybe duplicated and the
impact upon the overall usage of the equipment. Please state the make, model, serial number and software revision level of
the system.
|
|
|
Hardware Returns:
|
| |
For information on how to return goods, please requests an RMA Number by:
email: rma@c21video.com
Please state the product, serial number, fault diagnosis and your maintenance contract details, (if applicable).
We will
then issue an RMA Number with instructions on how and where to return the goods.
Do not return goods without
an RMA Number as they will not be accepted.
|
|
|
Terms & Conditions:
|
| |
Unless otherwised agreed in writing, we do business only under the following
Terms & Conditions, which can be downloaded by clicking the link.
|
|
|
Mailing Address:
|
Registered Office:
|
| |
21st Century Video Limited
PO Box 460
BOLTON
Lancashire
BL1 9FS
United Kingdom
|
|
21st Century Video Limited
Highdown House
11 Highdown Road
Sydenham
Leamington Spa
Warwickshire
CV31 1XT
|
|
Note: For all postal correspondence, please use the mailing address above
|
Updated: 27 January 2012.